Are you a detail-oriented professional with a passion for providing exceptional customer service? ExPlus is seeking a dedicated candidate to join our team as a Customs Documentation & Customer Support Specialist!
Position: Customs Documentation and Customer Service Support Location: Bangalore, India Employment Type: Full-Time
As a Customs Documentation/ Customer Service Specialist, you will play a crucial role in ensuring smooth customs clearance document preparation and handover to filing teams and service assistance for our esteemed clients. Your responsibilities will include:
- Handling customer inquiries related to customs documentation and procedures.
- Assisting clients in completing necessary customs forms and paperwork.
- Liaising with customs officials and ensuring compliance with all regulations.
- Resolving customs-related issues or disputes in a timely manner.
- Providing exceptional customer service and building strong relationships with our clients.
- Previous experience in customs documentation or a related field is preferred.
- Strong attention to detail and excellent organizational skills.
- Effective communication and problem-solving abilities.
- Proficiency in using computer systems and software.
- A customer-focused mindset and a passion for delivering exceptional service.
If you are ready to join a dynamic team and contribute to our mission of facilitating smooth international trade, we would love to hear from you!
To apply, please send your updated resume and a brief cover letter highlighting your relevant experience to [[email protected]]. We are looking to fill this position next week, so don’t delay in submitting your application!
Feel free to share this post with any qualified individuals who might be interested. Together, we can make a difference in the world of customs documentation and customer service!